FAQs

What Is IPL & Which Parts Of The Body Is It Used?  IPL (Intense Pulsed Light) is a type of laser hair removal used for permanent and long-term hair removal. The IPL Handset can be used on all parts of the body including the Face. (just be sure to not get too close to your eyes).

Is Zofina Handset Safe to Use? Absolutely! The Zofina handset uses IPL technology similar to the laser clinics. Zofina have optimized this technology to make it a home friendly device.

Will It Work on Sensitive Skin? Zofina Handset is suitable for all types of sensitive skin.  

Does Zofina Handset come with a Warranty? Yes, our handset comes with a 12-month warranty, that covers any manufacturer faults. If you are having any issues regarding your handset, please contact us at zofinabeauty@gmail.com.

Do you have money-back guarantee? Yes, we offer a 100-day 100% Money-Back Guarantee.

What is the recommended age to use the Handset? Zofina advises the handset to be used by user older than 16 years old.

Do I need to wear eye protection when using the Handset? Yes, Zofina advises to use eye protection when using the handset. We provide glasses with all products sold.

Do I need to shave my legs before using the Handset? Yes, you must shave the desired areas before using your handset. The goal is for the light energy to reach the hair follicle as quickly as possible, so shaving beforehand is essential to achieve the best results. 

Does this remove hair permanently? You have to be careful when claiming ‘permanent’ hair removal. All forms of IPL hair removal require some maintenance, or eventually the hair will start growing back. After completing your initial sessions with our handsets you will only have to use your handset once every 3 months to maintain smooth, hairless skin.

How many years will Zofina Handset Last? Our handset will last well over 12 years if used as directed.

How often do I use my devices? We recommend using your handset once a week for the first 12 weeks. After this period use your handset once a month, for 3 months or until satisfied. To maintain hairless smooth skin, use your handset once every 2 to 3 months.

How do I clean my Device? We advise to clean the device after each use. The best way to clean the device is by alcohol wipes or any other antibacterial products. Make sure the the handset is powered off, and not plugged in. 

How Powerful is Zofina Handset? Zofina handsets have 8 different levels of intensity that ranges from 7.82 - 15.31J and is also approved for effective at-home use.

Is Zofina Handset suitable for men? Our handsets are suitable for both men and women. 

Can I use Zofina Handset over freckles and moles? You should use our Handset around your freckles and moles, light freckles are okay to use it over.

Can I use Zofina Handset before or after tanning? For a successful treatment please wait 2 weeks after tanning to use your Handset and please also wait at least 48 hours to tan after using your handset. Artificial tan should also not be present on your skin whilst using your handset.